Fix Sony MTP USB Driver

Tracey Brown March 27, 2015 Sony

USB Driver If you are having problems with your Sony Mobile Phone then consider the following steps on fixing your mobile phone. You will need to download some of the software from the Sony website in order to start the fix. This is mainly for the Sony Xperia mobile phones.

Always backup all your data before you upgrade your software on your phone. This has been added below. Here are the steps I took to fix the problem:

Solution 1:

Firstly you will have to download the latest SUS version from Sony on this link http://www.sonymobile.com/global-en/tools/update-service/
Secondly you will also need to download the latest PC Companion software at the following link http://www.sonymobile.com/global-en/tools/pc-companion/
Install the software and reboot once the installation has completed.
Turn off your computer firewall and antivirus temporarily
You now have to Unmount your SD card on the phone and then go to Settings>Storage
Now connect your telephone to the PC using the USB cable
Update the software
Update your apps
Turn on your antivirus and firewall again
Mount your SD back and it is done.

Solution 2:

If you are looking for other issues then the following might help:

First Disconnect the phone from your computer;
Type CMD into the Windows start button

Type in the following command: (English Operating System)

C:\Windows\system32>net localgroup Administrators local service /add

Type in the following command: (Spanish Operating System)

C:\Windows\system32>net localgroup Administradores “servicio local” /add

Hit enter

The command completed successfully.

Connect the phone in MTP mode

Solution 3:

1) Reboot phone to Recovery Mode.
2) Wipe Cache Partition.
3) Restart phone and connect to PC.

Solution 4:

Settings > Storage > Menu icon (top right)

Media device (MTP), setting the checkmark instead on Camera(PTP)

See: Sony C1605 and C1604 Driver

See: Xperia M2 driver

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